For your peace of mind
Used Car Warranty
Used Car Warranty in Manchester & Lancashire at HPL Motors
Complete Peace of Mind with Every Purchase
When you buy a used car from HPL Motors, you're not just getting a quality vehicle - you're getting complete peace of mind with that purchase. That’s because every car we sell comes with our complimentary one-month warranty as standard, protecting you from unexpected repair costs and giving you confidence in your purchase.
Our Promise: Transparent warranty coverage with genuine care when you need it most.
To enquire about our used car warranties, fill out the form at the bottom of the page.
HPL Motors Warranty Coverage
As well as our standard one-month warranty with every vehicle purchase, we offer extended warranty options, ranging from 12 months, 24 months and 36 months options at an additional cost. Below, we explain more:
12-Month Extended Warranty
Double your protection for maximum peace of mind. Our 12-month extended warranty offers everything you receive from our standard warranty package, plus additional protection.
- Coverage: All standard warranty items plus additional protection
- Duration: Up to one year
- Cost: £549
- Benefits: Extended component coverage, higher claim limits up to £4,000 per claim.
24-Month Premium Warranty
Step up your warranty game with our most comprehensive protection package. Our 24-month premium warranty offers you the following benefits:
- Coverage: Extensive component coverage, including wear items
- Duration: Up to two years
- Cost: £799
- Benefits: Premium component coverage with claim limits up to £4,000 per claim.
36-Month Extended Warranty
For long-term protection for vehicles up to 10 years old, take advantage of our 36-month extended warranty plan, which offers the following:
- Coverage: Comprehensive mechanical and electrical coverage
- Cost: £999
- Duration: Up to three years
- Benefits: Suitable for older vehicles, flexible payment options, UK-wide coverage
How to Make a Warranty Claim
Step 1: Contact Us First
Before arranging any repairs, contact our warranty department to discuss the problem and get authorisation for the work. Bear in mind that claim limits are £4,000 per claim, with unlimited claims up to the price of the vehicle.
Step 2: Initial Assessment
Our team will discuss the problem(s) with you and may ask you to bring the vehicle in for inspection or recommend a locally approved repairer.
Step 3: Claim Authorisation
Once we've confirmed the issue is warranty-related, we'll authorise the repair and provide you with a claim reference number.
Step 4: Repair Completion
The approved repairer will complete the work using quality parts, and you'll be kept informed throughout the process.
Step 5: Claim Closure
We'll follow up to ensure you're satisfied with the repair and close the claim. All work comes with its own guarantee, which we’ll explain in more detail.
Enquire about our warranty options by filling out the form at the bottom of this page.
Warranty Terms & Conditions - What You Need to Know
| What's Covered: | What's Not Covered: | Important Warranty Conditions: | Maintenance Requirements: |
| Manufacturing defects and component failures | Routine maintenance items (oil, filters, spark plugs) | The vehicle must be serviced according to the manufacturer's intervals | Oil changes must be carried out every 6,000 miles or 6 months |
| Normal wear and tear on covered components | Wear and tear items (brake pads, tyres, wiper blades) | Only genuine or approved parts must be used | Follow the manufacturer's recommended service intervals |
| Sudden mechanical or electrical failures | Damage caused by accidents or misuse | Some warranties have annual mileage restrictions | The vehicle must have a valid MOT certificate |
| Components listed in your warranty booklet | Modifications not approved by the manufacturer | The warranty may be limited by vehicle age | Keep the receipts as proof for all maintenance work |
| Items damaged by a lack of maintenance | Claims must be notified before repairs commence |
Why HPL Motors Warranty Matters
For over 30 years now, we've stood behind every car we sell. Our warranty isn't just about covering costs - it's about maintaining the relationship we've built with you and ensuring your HPL Motors experience remains positive long after you drive away.
When you choose our warranty coverage, you're choosing comprehensive protection for your car from a trusted brand:
- Proven reliability from a family business with decades of experience
- Local expertise with national standards and support
- Fair treatment when things go wrong, not excuses or delays
- Added value that makes owning a used car worry-free
Are you ready to protect your investment? Contact us today to discuss warranty options for your vehicle.
- Oldhamwarranty@hplmotors.com - 0161 620 8773
- Prestonwarranty@hplmotors.com - 01772 846 316
- Stockportwarranty@hplmotors.com - 0161 470 9267
Fill out the warranty enquiry form at the bottom of the page to find out more.
FAQs
- Is the standard one-month warranty really free?
Yes, absolutely it is! Every vehicle we sell includes our HPL one-month warranty at no extra cost. It's our way of showing confidence in our cars and commitment to customer care.
- Can I extend my warranty before it expires?
Yes, we can arrange extended warranties up to the expiry date of your current coverage. We recommend discussing options at your first service.
- What happens if I need a repair that costs more than my warranty limit?
We'll discuss your options, which may include covering the excess cost yourself, using extended warranty benefits, or finding alternative solutions.
- Do I have to use HPL Motors for warranty repairs?
While we prefer to handle warranty work ourselves to ensure quality, we have an approved network of repairers across the North West for your convenience.
- How long do warranty claims take to process?
Most straightforward claims are approved within 24 hours. Complex cases may take 2-3 days while we investigate your claim thoroughly.
- Can I get a courtesy car during warranty repairs?
Subject to availability, we can provide courtesy cars for warranty repairs that take more than a day to complete.
- What if my warranty claim is rejected?
We'll always explain our decision clearly. If you disagree, you can appeal through our customer care process or seek an independent assessment.
- Do I pay anything upfront for warranty repairs?
No, authorised warranty repairs are paid directly by us to the approved repairer. You should never be asked to pay upfront to cover repairs.
- Are hybrid and electric vehicles covered?
Yes, our warranties cover hybrid and electric vehicles, including specific components like battery management systems and electric motors.
- What if I move away from the area?
Your warranty remains valid across the UK. We can help you find approved repairers in your new area or arrange for work to be completed when you visit.
- Does using non-genuine parts void my warranty?
Not necessarily, but parts must be of equivalent quality. We can advise on suitable alternatives and may recommend genuine parts for critical components.
- When should I consider an extended warranty?
Consider extended coverage if you're keeping the car long-term, do high mileage, or want extra peace of mind. Speak to us so we can discuss your specific needs.