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FAQ

  • What happens if I exceed my mileage limit?

    Excess mileage charges typically range from 3p to 15p per mile depending on the vehicle. These charges can add up quickly, so it's really important to estimate your annual mileage accurately at the start.
    Read More
  • Can I end my PCH agreement early?

    Early termination of your leasing agreement is possible, but usually involves significant charges. Most deals require you to pay a substantial portion of the remaining payments, so it's important to choose your term carefully.
    Read More
  • What factors influence my car’s resale value?

    There are several key factors that help determine your car's value, and understanding these can help you get the best possible price when you're ready to sell or part exchange: Market Demand - Popular makes and models in high demand across Greater Manchester and Lancashire typically achieve stronger valuations overall. Vehicle History - A full-service history, clean HPI report, and current MOT all contribute positively to your car's current value. Condition - Both mechanical condition and c...
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  • Do I need to clean my car for part exchange?

    While you don't need to spend money on professional valeting before you part exchange, a clean car does help us assess its true condition more easily, and it shows you've cared for the vehicle.  A quick wash and clearing out personal items is usually sufficient. Don't worry about deep cleaning or hiding normal wear and tear; we're experienced at seeing past surface dirt to evaluate the car's actual condition. The most important thing is that we can safely inspect all areas of the vehicle....
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  • Should I fix my car before part exchange?

    Generally, no, especially for major repairs. We buy cars in all conditions, and expensive repairs rarely add enough value to justify the cost. However, if you have receipts for recent work or your car just needs minor attention that you can affordably handle, it might be worth considering.  Our advice is to get your free car valuation from us first, and then we can discuss whether any particular issues significantly affect the price. We'll always give you honest guidance about whether repairs w...
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  • Do scratches affect my car’s trade-in value?

    Minor scratches and everyday wear don't dramatically impact valuations - we expect cars to show normal signs of use. However, significant damage, deep scratches, or dents that affect the car's appearance will influence the price we can offer.  The good news is we're experienced in assessing fair values for vehicles in all conditions. During our inspection, we'll point out any cosmetic issues and explain how they affect the valuation, so there are no surprises.
    Read More
  • Is it better to part exchange my car or sell it privately?

    Both options have their benefits, and the best choice depends on your priorities. Our part exchange service at HPL Motors offers unbeatable convenience where time and effort is concerned. As such, we handle all the paperwork so you avoid the hassle of advertising, dealing with viewings, and potential buyers who don't show up.  However, selling privately might get you a slightly higher price, though you'll need to factor in your time, effort, and the risks involved. Many of our customers tell us...
    Read More
  • What is Hire Purchase (HP)?

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    Read More
  • What is Personal Contract Hire (PCP)?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque porttitor hendrerit sem, in varius nulla iaculis vel. Nullam tincidunt vel justo dictum lobortis. Sed rhoncus nec metus non porta. Cras ac augue nec orci maximus mollis id eu libero. Ut ultrices, urna in interdum vulputate, risus dui porta lacus, vel condimentum erat felis efficitur quam. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Vestibulum et dapibus eros.
    Read More
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                      HPL Motors

                      Our locations

                      • Oldham
                      • Preston
                      • Atherton
                      • Stockport
                      • The Wirral

                      Popular makes

                      • Audi
                      • BMW
                      • Volkswagen

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                      Heaton Park Garage Ltd is authorised and regulated by the Financial Conduct Authority (FCA No 733528). Heaton Park Garage Ltd acts as a credit broker, not as a lender, for the introduction to a limited number of lenders. We have relationships with a number of lenders which could include preferential terms such as a requirement to submit an application to them first or exclusively. We may advise you on products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required. Heaton Park Garage Ltd is an Appointed Representative of Ingeni Group Services Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 747381). Ingeni Group Services Ltd’s permissions as a Principal Firm allows Heaton Park Garage to act as an agent on behalf of the insurer for insurance distribution activities only. Should you be eligible for a balanced based APR the following thresholds apply; Loans up to £20,000 qualify for 12.9% and loans above £20,000 qualify for 9.9%. The commission paid to us by the lender will differ dependent upon the loan amount, the details of which will be disclosed to you prior to entering into any finance agreement.
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